SimplePractice Users Intro Special Offer
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Two Months Free
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For SimplePractice practices only! Complete the Getting Started Form on our website by December 31, 2025 and receive:
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Two Months Free*
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No set-up fee
- Save 10% off our standard rates for the first year
- Pay only $3.59 per claim for our full service Platinum Service (standard rate is normally $3.99 per claim)
- Pay only $2.61 per claim for our PremiumPlus Service (standard rate is normally $2.89 per claim)
- For smaller practices, save 10% off our minimum monthly fees
- For the Platinum Service, the minimum monthly fee for the first year (not counting the two months free) will be only $179.95 per month
- For the PremiumPlus Service, the minimum monthly fee for the first year (not counting the two months free) will be only $89.95 per month.
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Save 20% off all Prepayment Purchases During the First FIVE Years AND Receive Up to FOUR Months free!
Purchase a Platinum or PremiumPlus Service Annual Prepayment Option by December 31, 2025 and:
- Save 20% off all prepayment purchases during the first FIVE years
- Receive two months free (limit of 100 free claims per month)
- Platinum Service Prepayment Rates:
- Purchase 1000 claims for only $2920.00 ($2.92 per claim)
- Purchase 2000 claims for only $3560.00 ($2.68 per claim)
- PremiumPlus Service Prepayment Rates:
- Purchase 1000 claims for only $2072.00 ($2.07 per claim)
- Purchase 2500 claims for only $4380.00 ($1.75 per claim)
- EARLY BIRD BONUS OFFER:
- Purchase an Annual Prepayment Option by February 28, 2025 and receive 2 bonus months free (limit of 100 free claims/month) for a total of 4 free months with an Annual Prepayment Option purchase.
Save on Your Fees With SimplePractice
- Register for our Platinum Service with our standard per-claim rate.
- After 12 months of continuous service, receive a credit with MBPros equal to 4 months of SimplePractice Essentials fees for the first clinician in a group ($276.00)***
- Register for our Platinum Service and purchase an Annual Prepayment Option at the time of signing up.
- After 12 months of continuous service, receive a credit with MBPros equal to 12 months of SimplePractice Essentials fees for the first clinician in a group ($828.00)***.
FREQUENTLY ASKED QUESTIONS
- What services are rendered with the Platinum Service?
- We will submit your claims on a daily basis, review your rejection reports, review all Payment Reports (ERAs), follow up on claims we submitted that deny in error or remain outstanding after 30 days and verify insurance benefits for new patients or for patients who change insurance.
- For detailed information on our Platinum Service, visit: http://www.mbpros.com/platinum-medical-billing-service
- If I choose the PremiumPlus Service, how will I know which claims require follow-up?
- If a claim denies in error on an EOB, we will notify you of this. For example, maybe a payer denies saying prior auth is needed but in reality auth is not required.
- In addition, we can advise what claims remain open that were submitted at least 30 days ago in SimplePractice.
- If we want MBPros to follow up on our open and denied claims how do we let you know?
- If you are enrolled for our Platinum Service, we will automatically follow up on open claims and denied claims that we submitted.
- For our PremiumPlus Service, with our On-Demand Follow-Up Service for any claims that deny in error or remain outstanding more than 30 days from the date of submission complete our simple Follow-Up Request Form at http://www.mbpros.com/followup
- Is there a minimum monthly fee for your services?
- For the Platinum Service, the minimum fee is normally $199.95 per month. However, during the first year it is only $179.95 per month.
- For the PremiumPlus Service, normally the minimum fee for claim submissions is $99.95 per month. However, during the first year, it is only $89.95 per month.
- Note the minimum monthly fee does not apply for practices purchasing an Annual Prepayment Option.
- Why should I choose MBPros Platinum Service (full service) or PremiumPlus Service with the optional insurance verifications and follow-up service?
- Most billing services charge a percentage of the amount paid by insurance (usually 7%). When you pay this amount you are OVERPAYING.
- Follow-up of mental health services is required on approximately 3% of claims.
- We provide you the option.
- Some offices will want full service billing. With our full service Platinum Service, our highest fee is $3.99 per claim (only $3.59 per claim during the first year)–far less than what billing service charge on a percentage basis.
- Some offices will not need us to verify benefits. For other offices you may have an office manager who can follow-up on outstanding or denied claims… BUT if you need MBPros to handle your verifications and follow-up we can with our PremiumPlus Service.
- Take the “Save with MBPros” Challenge. Complete the simple form at http://www.mbpros.com/save to see how much you can save by using mbpros with our full service Platinum Service or our PremiumPlus Service with optional insurance verifications and follow-up over a billing service charging a percentage.
- With this interactive form you can indicate the number of claims you submit per month, estimate the number of insurance verifications you will want MBPros to handle each month and estimate the number of follow-up claims you may request. Based upon this you can calculate your per-claim amount with MBPros…and then calculate your savings by using MBPros over a billing service charging a percentage.
- What services will you provide in SimplePractice?
- Every day we will log into SimplePractice, review the claims ready to submit to ensure proper modifiers and place of service codes are used and submit all claims.
- We will review any claims that reject electronically. For example if a claim rejects electronically because coverage terminated we will notify you to provide us updated insurance information for the patient so we can resubmit to the patient’s new insurance carrier.
- On a daily basis we will review all Payment Reports (ERAs) that came into SimplePractice and were posted to check for claims that denied or rejected. In addition, for any EOBs you receive that are not also received via Payment Reports (ERAs) in SimplePractice you can provide us a scanned PDF of those EOBs for us to manually post those payments in SimplePractice.
- If you are registered for our Platinum Service, we will verify benefits for all new patients and for patients who change insurance. We will enter the benefit details for the patient in SimplePractice.
- If you are enrolled for our PremiumPlus Service upon request we will verify benefits for all new patients and for patients who change insurance*.
- NOTE: For exisitng patients with the same insurance, if you want us to verify benefits you can use our OPTIONAL verification service to see if a patient’s benefits have changed during a new insurance year or to see if a patient has met his/her deductible or out of pocket max for the year. Simply complete the form on our website at http://www.mbpros.com/verify to request verification for any existing patients who have the same insurance as the last visit.
- If you are registered for our Platinum Service, we will automatically follow up on claims we have submitted that either deny in error OR remain outstanding more than 30 days after we have submitted the claim.
- If you are enrolled for our Premium Plus Service, you can use our On-Demand Follow Up Service to request that we follow up on claims that deny in error or remain outstanding more than 30 days after submission.
- We will submit secondary claims, when necessary, to payers.
- Is there a limit to the number of free claims under the free trial?
- Yes, there is a limit of 100 free claims per billing month.
- For practices submitting under the standard per claim rate, if you exceed 100 claims during a billing month you will be billed the per claim rate for your level of service x the number of excess claims.
- For practices who purchase an Annual Prepayment Option, if you exceed 100 claims during a billing month the excess claims will be applied to the 1000 claim prepayment purchase.
- How does the insurance verification process work?
- When a new patient schedules a visit, you have 3 choices:
- You can enter the patient demographics completely in SimplePractice and send us an email requesting that we verify benefits
- You can complete a simple, secure online patient form we have. We then will accurately set the patient up in SimplePractice and verify benefits. For scheduling purposes, some offices set the patient up with basic info (name, DOB) in SimplePractice and then complete our online patient form. The choice is yours with these two options.
- If you use the patient portal in SimplePractice, you can request that on a daily basis we review completed forms and verify benefits for the new patients.
- We then will verify eligibility and benefits by the next business day. We will enter the benefit info in SimplePractice under the patient’s insurance profile. Below is most of the info we obtain when we verify benefits:
- Eligibility start date
- Copay/coinsurance
- Deductible
- How much of the deductible remains outstanding (or has been met for the benefit year)
- Out of pocket max, including amount remaining
- If claims go to a 3rd party payer, such as Magellan or Carelon Behavioral Health.
- NOTE: If you plan on doing psych testing, please note this in the verification request as we then can ask if psych testing (such as 96130, 96132 and 96136) are covered AND if prior authorization is required.
- It is highly recommended that you obtain a copy (front and back) of the patient’s insurance card and upload it into SimplePractice.
- NOTE: For exisitng patients with the same insurance, if you want us to verify benefits you can use our OPTIONAL verification service to see if a patient’s benefits have changed during a new insurance year or to see if a patient has met his/her deductible or out of pocket max for the year. Simply complete the form on our website at http://www.mbpros.com/verify to request verification for any existing patients who have the same insurance as the last visit.
- Benefit info obtained will include the following information for patients with the same insurance plan:
- If the coverage is still effective
- Any copay/coinsurance
- Deductible (including amount remaining)
- Out of Pocket max (including amount remaining)
- For this type of verification for existing patients with the same insurance, we do not check if authorization or a referral is required.
- Benefit info obtained will include the following information for patients with the same insurance plan:
- When a new patient schedules a visit, you have 3 choices:
- Is there a limit to the number of insurance verifications?
- Yes. There is a limit of 3 insurance verification requests per day.
- If you require more than 3 verifications in a day you can request the additional ones, but we cannot guarantee that we will be able to complete all verifications by the next business day.
- I have a lot of old claims that require follow-up. Can you follow up on these older claims?
- Yes, simply complete our simple online form requesting that we follow up on these older claims. Note that there is a limit of 5 claim requests per day.
- Under the On-Demand Follow-up Service a fee of $12.95 per claim followed up upon is charged for this optional service.
- As a recommendation, if there are numerous dates open for a patient, you should ask us to follow up upon just one date of service with the payer to possibly save some money. If we can determine from that phone call with the payer why the one date was not paid, we may then be able to correct any problems in SimplePractice and resubmit all dates.
- Do you have any references we can contact?
- We have numerous References on the References page on our website.
Promo Code Required:
- When completing the Getting Started Form, providers must enter promo code SP2025 in the Promo Code field.
No-Risk Money-Back Guarantee:
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Providers who purchase a prepayment option and cancel service for any reason within 60 days of the purchase of the prepayment option will receive a full refund of the prepayment amount paid*.
Questions? How to Contact Us:
If you have questions about our services, don’t hesitate to ask. We provide you 3 ways you can contact us to ask us questions in a pressure-free environment:
- E-mail: Simply email us to info@mbpros.com
- Call us: Call us at 877-762-7767
- Meet Virtually: We are offering providers an opportunity to meet with us virtually. Register at: http://www.mbpros.com/virtual
References:
- We are pleased that more than 40 practices nationwide have agreed to be listed as references. Visit our References page at: www.mbpros.com/references
- Contact information for all references will be listed so you can easily contact them to see how happy they are with our services.
- In addition, many of the references have provided written testimonials which you can view.
Fine Print:
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Providers must complete the Getting Started Form on our website by December 31, 2025 at the latest.
- OFFER IS ONLY AVAILABLE TO PRACTICES USING SIMPLEPRACTICE who register for our Platinum Service or our PremiumPlus Service.
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To receive the prepayment discount and free months with a prepayment purchase, providers must purchase the prepayment option by 5:00 PM ET on December 31, 2025 at the latest AND prior to submission of any claims.
- To receive the bonus two months free with a prepayment purchase, providers must purchase the prepayment option by 5:00 PM ET on February 28, 2025 at the latest and prior to submission of any claims.
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Provider must use the number of claims purchased within one year of the date of purchase of the prepayment option. HOWEVER, this one year time period does not begin until after the period of free months.
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Example: On September 20, 2025 you purchase a prepayment option and receive two months free. Your one year time period for the prepayment does not begin until November 20, 2025. Thus, the claims you purchase must then be used by November 19, 2026.
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- OFFER EXPIRES December 31, 2025 and is not available to existing clients.
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Medical Billing Professionals is NOT affiliated with SimplePractice.
*Insurance verifications are $11.95 per verification for providers enrolled in the PremiumPlus Service and $11.95 per verification for providers who want us to verify benefits for existing patients with the same insurance since the last visit seen. Limit of 100 free claims per month during the free months.
**For providers enrolled with the PremiumPlus Service, follow-up of claims is requested by completing a form online. A fee of $12.95 per claim followed up upon is charged. Providers must complete a form online to request follow-up with a limit of 5 claim requests per day. There is no fee for follow-up of claims we have submitted for providers enrolled under the Platinum Service for claims we have submitted.
***Credits are non-refundable and can only be applied against future monthly invoices with Medical Billing Professionals. If provider cancels service within 12 months of completing the Getting Started Form, no credit is provided.
Offer not available to existing clients.