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TherapyNotes Users Intro Special Offer

  • Are you having trouble following up on unpaid or denied claims in TherapyNotes?  Don’t have time to verify benefits or post payments in TherapyNotes? 
  • Register for our TherapyNotes Billing Service by December 31, 2024 and receive TWO months free with no set-up fee.  Save 10% off our standard rate for the first year.
  • Prepay and save!  Save 20% off all Annual Prepayment Option purchases during the first year with three months free and receive a free pair of AirPods Pro.  Pay as low as $1.75 per claim.

 

Medical Billing Professionals is an APPROVED TherapyNotes Billing Partner serving providers nationwide since 1995 with fees among the lowest in the industry!  However, Medical Billing Professionals is NOT affiliated with TherapyNotes LLC.

Two Months Free

  • For TherapyNotes practices only!  Complete the Getting Started Form on our website by December 31, 2024 and receive:

    • Two Months Free*

    • No set-up fee

    • Save 10% off our standard rates for the first year
      • Pay only $3.59 per claim for our full service TherapyNotes Platinum Service (standard rate is normally $3.99 per claim)
      • Pay only $2.61 per claim for our PremiumPlus Service (standard rate is normally $2.89 per claim)
      • For smaller practices, save 10% off our minimum monthly fees
        • For the TherapyNotes Platinum Service, the minimum monthly fee for the first year (not counting the two months free) will be only $179.95 per month
        • For the PremiumPlus Service, the minimum monthly fee for the first year (not counting the two months free) will be only $89.95 per month.

Save 20% off all Prepayment Purchases During the First Year AND Receive Three Months free AND receive a free pair of AirPods Pro!

Purchase a Platinum or PremiumPlus Service Annual Prepayment Option by December 31, 2024 and:

  • Save 20% off all prepayment purchases during the first year
  • Receive three months free (limit of 100 free claims per month)
  • Platinum Service Prepayment Rates:
    • Purchase 1000 claims for only $2920.00 ($2.92 per claim)
    • Purchase 2000 claims for only $3560.00 ($2.68 per claim)
  • PremiumPlus Service Prepayment Rates:
    • Purchase 1000 claims for only $2072.00 ($2.07 per claim)
    • Purchase 2500 claims for only $4380.00 ($1.75 per claim)
  • Free Pair of AirPods Pro*

FREQUENTLY ASKED QUESTIONS

  1. What services are rendered with the Platinum Service?
    • We will submit your claims on a daily basis, review your rejection reports, post all insurance payments, follow up on claims we submitted that deny in error or remain outstanding after 30 days and verify insurance benefits for new patients or for patients who change insurance.
    • For detailed information on our TherapyNotes Platinum Service, visit:  http://www.mbpros.com/platinum-medical-billing-service
  2. If I choose the PremiumPlus Service, how will I know which claims require follow-up?
    • If a claim denies in error on an EOB, we will notify you of this.  For example, maybe a payer denies saying prior auth is needed but in reality auth is not required.
    • In addition, on a monthly basis we will send you a report showing claims with a status of Sent in TherapyNotes that were last submitted electronically more than 30 days prior.
  3. If we want MBPros to follow up on our open and denied claims how do we let you know?
    •  If you are enrolled for our TherapyNotes Platinum Service, we will automatically follow up on open claims and denied claims that we submitted.
    • For our PremiumPlus Service, with our On-Demand Follow-Up Service for any claims that deny in error or remain outstanding more than 30 days from the date of submission complete our simple Follow-Up Request Form at http://www.mbpros.com/followup
  4. Is there a minimum monthly fee for your services?
    • For the Platinum Service, the minimum fee is normally $199.95 per month.  However, during the first year it is only $179.95 per month.
    • For the PremiumPlus Service, normally the minimum fee for claim submissions is $99.95 per month.  However, during the first year, it is only $89.95 per month.
    • Note the minimum monthly fee does not apply for practices purchasing an Annual Prepayment Option.
  5. Why should I choose MBPros Platinum Service (full service) or PremiumPlus Service with the optional insurance verifications and follow-up service?

    • Most billing services charge a percentage of the amount paid by insurance (usually 7%).  When you pay this amount you are OVERPAYING.
    • Follow-up of mental health services is required on approximately 3% of claims.
    • We provide you the option.
      • Some offices will want full service billing.  With our full service Platinum Service, our highest fee is $3.99 per claim (only $3.59 per claim during the first year)–far less than what billing service charge on a percentage basis.
      • Some offices will not need us to verify benefits.  For other offices you may have an office manager who can follow-up on outstanding or denied claims… BUT if you need MBPros to handle your verifications and follow-up we can with our PremiumPlus Service.
    • Take the “Save with MBPros” Challenge.  Complete the simple form at http://www.mbpros.com/save to see how much you can save by using mbpros with our full service Platinum Service or our PremiumPlus Service  with optional insurance verifications and follow-up over a billing service charging a percentage.
      • With this interactive form you can indicate the number of claims you submit per month, estimate the number of insurance verifications you will want MBPros to handle each month and estimate the number of follow-up claims you may request.  Based upon this you can calculate your per-claim amount with MBPros…and then calculate your savings by using MBPros over a billing service charging a percentage.
  6. What services will you provide in TherapyNotes?
    • Every day we will log into TherapyNotes and submit all claims.
    • We will review any claims that reject electronically.  For example if a claim rejects electronically because coverage terminated we will notify you to provide us updated insurance information for the patient so we can resubmit to the patient’s new insurance carrier.
    • On a daily basis we will post all insurance payments, both Electronic Remittance Advice obtained in TherapyNotes and paper EOBs you provide to us.
    • If you are registered for our Platinum Service, we will verify benefits for all new patients and for patients who change insurance.  We will enter the benefit details on the Billing Settings tab in TherapyNotes.
      • If you are enrolled for our PremiumPlus Service upon request we will verify benefits for all new patients and for patients who change insurance*.  We will enter the benefit details on the Billing Settings tab in TherapyNotes.
    • If you are registered for our TherapyNotes Platinum Service, we will automatically follow up on claims we have submitted that either deny in error OR remain outstanding more than 30 days after we have submitted the claim.
      • If you are enrolled for our Premium Plus Service, you can use our On-Demand Follow Up Service to request that we follow up on claims that deny in error or remain outstanding more than 30 days after submission.
    • We will submit secondary claims, when necessary, to payers.
    • If needed, we will provide you the Revenue Reports in TherapyNotes so you can pay your clinicians.
  7.   Is there a limit to the number of free claims under the free trial?
    • Yes, there is a limit of 100 free claims per billing month.  Note the free months are months three and four, not the first two months.
    • For practices submitting under the standard per claim rate, if you exceed 100 claims during a billing month you will be billed the per claim rate for your level of service x the number of excess claims.
    • For practices who purchase an Annual Prepayment Option, if you exceed 100 claims during a billing month the excess claims will be applied to the 1000 claim prepayment purchase.
  8.   How does the insurance verification process work?
    • When a new patient schedules a visit, you have 3 choices:
      • You can enter the patient demographics completely in TherapyNotes and send us an email requesting that we verify benefits
      • You can complete a simple, secure online patient form we have.  We then will accurately set the patient up in TherapyNotes and verify benefits.  For scheduling purposes, some offices set the patient up with basic info (name, DOB) in TherapyNotes and then complete our online patient form.  The choice is yours with these two options.
      • If you use the patient portal in TherapyNotes, you can request that on a daily basis we review completed Client Insurance Forms and verify benefits for the new patients.
    • We then will verify eligibility and benefits by the next business day.  We will enter the benefit info on the Billing Settings tab in TherapyNotes.  Below is most of the info we obtain when we verify benefits:
      • Eligibility start date
      • Copay/coinsurance
      • Deductible
      • How much of the deductible remains outstanding (or has been met for the benefit year)
      • Out of pocket max, including amount remaining
      • If claims go to a 3rd party payer, such as Magellan or Beacon Health.
      • NOTE:  If you plan on doing psych testing, please note this in the verification request as we then can ask if psych testing (such as 96130, 96132 and 96136) are covered AND if prior authorization is required.
    • It is highly recommended that you obtain a copy (front and back) of the patient’s insurance card and upload it into TherapyNotes.
  9.   Is there a limit to the number of insurance verifications?
    • Yes.  There is a limit of 3 insurance verification requests per day.
    • If you require more than 3 verifications in a day you can request the additional ones, but we cannot guarantee that we will be able to complete all verifications by the next business day.
  10.   I have a lot of old claims that require follow-up.  Can you follow up on these older claims?

    • Yes, simply complete our simple online form requesting that we follow up on these older claims.  Note that there is a limit of 5 claim requests per day.
    • Under the On-Demand Follow-up Service a fee of $12.95 per claim followed up upon is charged for this optional service.
    • As a recommendation, if there are numerous dates open for a patient, you should ask us to follow up upon just one date of service with the payer to possibly save some money.  If we can determine from that phone call with the payer why the one date  was not paid, we may then be able to correct any problems in TherapyNotes and resubmit all dates.
  11.   I pay my clinicians a percentage of the amount paid by insurance.  Are you able to provide me the Revenue Report in TherapyNotes when needed?
    • Yes…However, this is important.  If you use the Revenue Report, let us know at the outset.  The reason is this.  The Revenue Report is based upon the date of payment.  Let’s say we run a report on Saturday the 16th….then let’s say on Monday the 18th a payment comes in with a payment date of Friday the 15th.  Because the report has already been run through the 15th, we will want to change the payment date to the 18th to ensure that payment is reflected on the next Revenue Report.
  12.   Do you have any TherapyNotes references we can contact?
    • We have numerous References on the References page on our website.
    • For specific practices of ours that are using TherapyNotes, feel free to contact us and we can send you some references.
  13.   Is the TherapyNotes Mental Health Billing Service run by TherapyNotes, LLC?

    • No.  Medical Billing Professionals, which has been serving behavioral health providers since 1995 and serves numerous TherapyNotes practices via our TherapyNotes Mental Health Billing Service, is not affiliated with TherapyNotes, LLC.

Promo Code Required:

  • When completing the Getting Started Form, providers must enter promo code TN2024 in the Promo Code field.

No-Risk Money-Back Guarantee:

  • Providers who purchase a prepayment option and cancel service for any reason within 60 days of the purchase of the prepayment option will receive a full refund of the prepayment amount paid*.

Questions?  How to Contact Us:

If you have questions about our services, don’t hesitate to ask.  We provide you 3 ways you can contact us to ask us questions in a pressure-free environment:

References:

  • We are pleased that more than 40 practices nationwide have agreed to be listed as references.  Visit our References page at:  www.mbpros.com/references
  • Contact information for all references will be listed so you can easily contact them to see how happy they are with our services.
  • In addition, many of the references have provided written testimonials which you can view.

Fine Print:

  • Providers must complete the Getting Started Form on our website by December 31, 2024 at the latest.

  • OFFER IS ONLY AVAILABLE TO PRACTICES USING THERAPYNOTES who register for our TherapyNotes Platinum Service or our TherapyNotes PremiumPlus Service.

  • To receive the prepayment discount and free months with a prepayment purchase, providers must purchase the prepayment option by 5:00 PM ET on December 31, 2024 at the latest AND prior to submission of any claims. 

  • Provider must use the number of claims purchased within one year of the date of purchase of the prepayment option.  HOWEVER, this one year time period does not begin until after the period of free months.

    • Example:  On September 20, 2024 you purchase a prepayment option and receive three months free.  Your one year time period for the prepayment does not begin until December 20, 2024.  Thus, the claims you purchase must then be used by December 19, 2025.

  • OFFER EXPIRES December 31, 2024 and is not available to existing clients.

*Insurance verifications are $7.95 per verification for providers enrolled in the PremiumPlus Service.   Limit of 100 free claims per month during the free months.  AirPods Pro shipped after the 60 day money back guarantee time period ends.  AirPods Pro is NOT provided to practices that purchase a prepayment and cancel service within the 60 day money back guarantee time period.

**For providers enrolled with the PremiumPlus Service, follow-up of claims is requested by completing a form online.  A fee of $12.95 per claim followed up upon is charged.  Providers must complete a form online to request follow-up with a limit of 5 claim requests per day.  There is no fee for follow-up of claims we have submitted for providers enrolled under the Platinum Service.


Offer not available to existing clients.